Privacy Policy
Last updated: February 2025
1. Introduction
LendAutomate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and website.
2. Information We Collect
We collect information you provide directly to us, such as:
- Contact information (name, email address, phone number)
- Company information (company name, lender type, portfolio size)
- Account credentials and profile information
- Communications you send to us
We also collect information automatically when you use our platform, including usage data, log data, and cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to comments and questions
- Monitor and analyze usage patterns
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS and at rest using AES-256 encryption. Our platform is hosted in SOC 2 compliant data centers in North America.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you terminate your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal purposes.
6. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your personal information
- Objection to processing
- Data portability
To exercise these rights, please contact us at [email protected].
7. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Services
We may use third-party services such as analytics providers and payment processors. These third parties have their own privacy policies and we encourage you to review them.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
LendAutomate Inc.
Email: [email protected]